Privacy and Policy

Your privacy is of utmost importance to us at (Jiyo India Sales And Marketing Pvt. Ltd.) This Privacy Policy outlines the types of information we may collect or that you may provide when you use the Nek Insan App ("the App") and our practices for collecting, using, maintaining, and disclosing that information.

  1. Acceptance of Privacy Policy:

    2. By accessing and using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the App.

  2. Information We Collect:
    1. Personal Data:

      2. We may collect personal identification information, including, but not limited to, your name, phone number, email address, and physical address when you register or use certain features of the App.

    2. Non-Personal Data:

      3. We collect non-personal identification information, such as browser name, device type, operating system, and other technical information whenever you interact with the App.

    3. Location Data:

      4. With your consent, we might collect real-time information about the location of your device.

  3. How We Use Collected Information:
    1. To personalize user experience and better respond to your individual needs.
    2. To improve our App based on the information and feedback we receive from you.
    3. To process transactions, deliver products, and respond to customer service requests.
    4. To send periodic emails regarding updates, news, or related product/service information.

  4. How We Protect Your Information:

    5. We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction data, and App data stored on our servers.

  5. Web Browser Cookies:

    6. The App may use "cookies" to enhance user experience. Users can set their device to refuse cookies or alert you when cookies are being sent. If they do so, note that some parts of the App may not function properly.

  6. Sharing Your Personal Information:

    7. We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with business partners or advertisers.

  7. Image Capture

    8. In an emergency situation, your safety is our top priority. This privacy policy explains how our app collects and uses your image when you trigger the SOS feature.

    Information We Collect: When you activate the SOS/Helpline/Sticker scan functions, the app will capture a single image from your device's front-facing camera. This image is intended to provide emergency responders with visual context about your situation and surroundings.

    How We Use Your Information: The captured image will be transmitted securely to the designated emergency contacts or emergency services. It will only be used for immediate response and incident resolution.

    Google Play Policies

    We are committed to providing an exceptional user experience through our Android application at the Google Play Store. In line with Google's policies, we have formulated the following guidelines to ensure that our app adhere to the highest standards of quality, security, and user satisfaction. Please familiarize yourselves with these policies and ensure strict compliance:

  8. Child Endangerment

    9. Our app is used by adults as there is no entertianment things in app for child. We are not using any sexual content in app. Our app doesn't do anything that can harm child in any way.

  9. Third-Party Websites:

    10. The App may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise reviewing the Privacy Policy of these websites.

  10. Set Flash (Scheduled Flash Message) Module Policy:

    11. 1. Introduction
    Welcome to Set Flash. This Privacy Policy explains how we collect, use, and protect your personal information when you use our flash messaging service. By using our service, you agree to the practices described in this policy.
    2. Information We Collect

    • Personal Information: We may collect personal information that you provide to us directly, such as your name, phone number and email id.
    • Message Content: We may collect the content of the flash messages you send and receive through our service.
    • Usage Data: We may collect information about your use of our service, including timestamps, delivery status, interaction with messages and media.
    3. How We Use Your Information
    We use your information for the following purposes:
    • Service Provision: To send and deliver flash messages as requested.
    • Customer Support: To respond to inquiries and provide support.
    • Improvement: To analyze and improve our service.
    • Compliance: To comply with legal obligations and enforce our terms and policies.

  11. Changes to This Privacy Policy:

    12. Jiyo India Sales And Marketing Pvt. Ltd. reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately after they are posted.

  12. Opt-Out & Unsubscribe:

    13. Users may opt-out of receiving any promotional communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

  13. Data Retention:

    14. We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

  14. Your Data Rights:

    15. Depending on where you reside, you may have the right to access, correct, delete, or restrict the use of certain personal data covered by this Privacy Policy. You may also have the right to request that we refrain from processing personal data. Please contact us to exercise these rights.

  15. Security Breaches:

    16. In the unfortunate event of a security breach that affects your data or compromises the integrity of our App, we will promptly notify affected users in compliance with applicable laws.

  16. Third-Party Service Providers:

    17. We may employ third-party companies and individuals to facilitate our App, provide services on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

  17. Analytics:

    18. We may use third-party service providers to monitor and analyze the use of our App. This helps us to improve our service quality and enhance user experience.

  18. Sale or Transfer of Business:

    19. In the event that Nek Insan or its assets are acquired by or merged with another company, your personal data may be transferred as a part of that transaction. You will be notified via email or a prominent notice on our App of any change in ownership or use of your personal data.

  19. Contacting Us:

    20. If you have any questions or concerns about this Privacy Policy or the practices of the App, please contact us at:

    Jiyo India Sales And Marketing Pvt. Ltd.
    B-55, Sector 65, Noida
    Noida, Uttar Pradesh
    Email: info@nekinsan.com