Your privacy is of utmost importance to us and protection of your Personal Data as disclosed by you to us is a key commitment for us. During your usage of our platform, we may collect and generate various data points about you as elaborated below. In this, we are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data. In case you choose not to share your Personal Data as required, with us, we may not be able to carry out your transaction.
"Personal Data" means data relating to you that is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of your identity or any combination of such features with any other information. Personal Data does not mean information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force. Personal Data includes Sensitive Personal Data, which relates to password, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, sexual orientation, medical records and history, biometrics or any other data categorised as sensitive under applicable law in India.
I. Types of Information we collect-
We may collect following information from you, as you have disclosed to us:
1. Personal details (e.g. name, contact details) provided by you to us to avail various products/services from us.
2.Access to your mobile camera device for the functioning of many in-app functionalities.
Sharing and Storage of your Personal Data
Any Personal Data that we have access to shall never be shared without your consent.In various processes / submission of applications / availment of product / service offerings, we even seek your explicit consent to use / share your Personal Data.We may process, store and retain your Personal Data on our servers where the data centres are located, and/or on the servers of third parties having contractual relationships with us. All Sensitive Personal Data is stored in India. We will retain your data for the period that you continue to be our customer and for such period as required to comply with any obligation under any law for the time being in force.
We will share your data with competent / legal / statutory / regulatory agencies / authorities or partners / service providers acting on our behalf (as the case may be) in following cases:
1. For enabling the provision of the products / services availed by you, strictly on a “need to know” basis and subject to applicable laws.
2. Where it is directed or required by legal / regulatory / statutory / governmental authorities / judiciary under any applicable laws / regulations or judicial pronouncement though a legally obligated request.
Cookie Policy
1. Please note that a “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.
2. We may use cookie and tracking technology depending on the features offered.
3. No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.
Reasonable Security Practices and Procedures
We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. We use latest secure server layers encryption and access control on our systems. Our safety and security processes are audited by a third party cyber security audit agency from time to time.
We have provided multiple levels of security to safeguard your app by Login / Logout option, and App Lock feature for payments, that can be enabled by you. We also ensure the device binding so that the same login cannot be used on different device without any additional authentication / OTP. Please do not share your Account’s login, password and OTP details with anybody.
When you submit credit or payment card information, we encrypt the information in compliance with Payment Card Industry (PCI) data security standards.
While we observe reasonable security measures to protect your Personal Information on all our digital platforms, security risks may still arise for reasons outside of our control such as hacking, virus dissemination, force majeure events, breach of firewall etc. Please note that the above mentioned measures do not guarantee absolute protection to the Personal Information.
Google Play Policies
We are committed to providing an exceptional user experience through our Android application at the Google Play Store. In line with Google's policies, we have formulated the following guidelines to ensure that our app adhere to the highest standards of quality, security, and user satisfaction. Please familiarize yourselves with these policies and ensure strict compliance:
Our apps will accurately represent their intended purpose and functionalities, providing clear and concise information to users.
Our app is used by adults as there is no entertianment things in app for child. We are not using any sexual content in app. Our app doesn't do anything that can harm child in any way.
Our apps will request explicit user consent before accessing sensitive data or device features, such as location, camera, microphone, and contacts. We will maintain a transparent and comprehensive privacy policy that outlines how user data is collected, used, and shared.
We are taking User's Phone number for registration and use that phone number while assignign QR to him. So when anyone scan user's QR then user receive call on the provided number in case of wrong parking and lost items.
We are also taking User's 2 known/family phone numbers as emergency contacts. In case of Accidental Emergency when someone scan user's QR then user as well as his known/family phone numbers (provided by user) receive call. These numbers(known/family phone numbers) are used in only Accidental Emergency case.
The Scanning person didn't get user or his family actual number, because call is managed through call masking system, in which caller can see only a vertual number which is provided by masking system. Caller person's actual number is also not visible to QR owner at the time of call as it is also managed by masking system and owner also receive a call from system provided vertual number. Thus we are following the confidentiality of both side's phone numbers.
Our app is free and from our app user can buy QR stickers and transaction is fully safe and transparent for users.
No advertisements in our app
Our apps will prioritize user-friendly interfaces, smooth navigation, and an intuitive user experience. We will refrain from mimicking system notifications or interfaces in a way that might mislead or confuse users.
Our apps will prioritize user security and data protection, implementing robust security measures to prevent any compromise. We will optimize app performance to minimize battery consumption, data usage, and device slowdowns.
Our apps will respect and uphold the intellectual property rights of third parties, including copyrights, trademarks, and patents.
Our apps will not promote or facilitate violence, hate speech, discrimination, or any form of explicit or inappropriate content.
Contact us
You may contact us on any aspect of this policy or for any discrepancies / grievances with respect to your Personal Data, by writing to our Grievance Officer as per the details provided below:
Email ID: grievances@nekinsan.com
Governing Law & Jurisdiction
This policy will be governed by and construed in accordance with the laws of India and subjected to the exclusive jurisdiction of Courts of Noida.