Your privacy is of utmost importance to us, and the protection of your Personal Data as disclosed by you to us is a key commitment for us. During your usage of our platform, we may collect and generate various data points about you as elaborated below. In this, we are governed by the provisions of applicable law in India, including the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to maintain the privacy of your Personal Data. In case you choose not to share your Personal Data as required, we may not be able to carry out your transaction.

Personal Data means data relating to you that is directly or indirectly identifiable, having regard to any characteristic, trait, attribute, or any other feature of your identity, or any combination of such features with any other information. Personal Data does not include information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005, or any other law for the time being in force. Personal Data includes Sensitive Personal Data, which relates to passwords, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological, and mental health conditions, sexual orientation, medical records and history, biometrics, or any other data categorized as sensitive under applicable law in India.

I. Types of Information We Collect

We may collect the following information from you, as you have disclosed to us:

1. Personal details (e.g., name, contact details) provided by you to avail of various products/services from us.

2. Access to your mobile camera device for the functioning of many in-app functionalities.

Sharing and Storage of Your Personal Data

Any Personal Data that we have access to shall never be shared without your consent. In various processes/submissions of applications/availment of product/service offerings, we even seek your explicit consent to use/share your Personal Data. We may process, store, and retain your Personal Data on our servers where the data centers are located and/or on the servers of third parties having contractual relationships with us. All Sensitive Personal Data is stored in India. We will retain your data for the period that you continue to be our customer and for such a period as required to comply with any obligation under any law for the time being in force.

We will share your data with competent/legal/statutory/regulatory agencies/authorities or partners/service providers acting on our behalf (as the case may be) in the following cases:

1. For enabling the provision of the products/services availed by you, strictly on a "need-to-know" basis and subject to applicable laws.

2. Where it is directed or required by legal/regulatory/statutory/governmental authorities/judiciary under any applicable laws/regulations or judicial pronouncement through a legally obligated request.

Set Flash (Scheduled Flash Message) Module Policy

1. Introduction

• Welcome to Set Flash. This Privacy Policy explains how we collect, use, and protect your personal information when you use our flash messaging service. By using our service, you agree to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information that you provide to us directly, such as your name, phone number, and email ID.
• Message Content: We may collect the content of the flash messages you send and receive through our service.
• Usage Data: We may collect information about your use of our service, including timestamps, delivery status, and interaction with messages and media.

3. How We Use Your Information

• Service Provision: To send and deliver flash messages as requested.
• Customer Support: To respond to inquiries and provide support.
• Improvement: To analyze and improve our service.
• Compliance: To comply with legal obligations and enforce our terms and policies.

Cookie Policy

1. Please note that a "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.

2. We may use cookies and tracking technology depending on the features offered.

3. No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.

Reasonable Security Practices and Procedures

We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorized access, modification, or disclosure. We use the latest secure server layers, encryption, and access control on our systems. Our safety and security processes are audited by a third-party cybersecurity audit agency from time to time.

We have provided multiple levels of security to safeguard your app by the Login/Logout option and the App Lock feature for payments, which can be enabled by you. We also ensure device binding so that the same login cannot be used on a different device without additional authentication/OTP. Please do not share your Account login, password, and OTP details with anybody.

Contact Us

You may contact us on any aspect of this policy or for any discrepancies/grievances with respect to your Personal Data by writing to our Grievance Officer at:

Email ID: support@nekinsan.com

Governing Law & Jurisdiction

This policy will be governed by and construed in accordance with the laws of India and subjected to the exclusive jurisdiction of the Courts of Noida.